MANAGEMENT COURSES

PRINCE2 Workshop

This 2 day workshop provides an excellent introduction to the internationally recognised Project Management methodology PRINCE2® in just 2 days. Upgraded to include new PRINCE2 2017 content, it will ensure that you gain a basic understanding of how PRINCE2® provides benefits to your organisation and projects by understanding the methodology and practice at applying it through a case study and exercises. Delivered by an experienced, accredited PRINCE2 trainer with extensive project management experience in a diverse range of industries.

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About the Course

This 2 day workshop provides an excellent introduction to the internationally recognised Project Management methodology PRINCE2® in just 2 days. Upgraded to include new PRINCE2 2017 content, it will ensure that you gain a basic understanding of how PRINCE2® provides benefits to your organisation and projects by understanding the methodology and practice at applying it through a case study and exercises.  Delivered by an experienced, accredited PRINCE2 trainer with extensive project management experience in a diverse range of industries.

Objectives of the course

  • To understand the scope and benefits of PRINCE2
  • To understand and apply best practice to projects
  • To be able to use and share common PRINCE2 terminology and documentation within your organisation
  • To understand how to adapt PRINCE2 to cost effectively deliver your projects

Who Should Attend

This PRINCE2® workshop is suitable for those who are/will be involved in Projects.

Materials Provided

  • Course slides, case study and exercises
  • Official PRINCE2 2017 manual
  • Highly Skilled and Knowledgeable Trainer

Organisational Benefits

  • Benefit from a common language and approach to project reporting which will save time and effort.
  • Increase staff awareness of their roles and responsibilities in the Project Management Lifecycle.
  • Utilise an invaluable diagnostic tool, facilitating the assurance and assessment of project work, troubleshooting and audits.
  • Ensure stakeholders (including sponsors and resource providers) are properly represented in planning and decision making.
  • Enable more effective engagement of stakeholders in the process of project approval and management.

Delegate Benefits

  • Learn how to manage projects or to work in a project environment using PRINCE2
  • Ensure that team members focus on the viability of the project in relation to its business case objectives and alignment and contribution to corporate objectives – rather than simply seeing the completion of the project as an end in itself.
  • Promote consistency of project work and the ability to reuse project assets while facilitating staff mobility and reducing the impact of personnel changes/handovers.
  • Design plans and reports to meet the needs of each level in the project team and Project Board, improving communication and control.
  • Learn best practice in Risk and Issue Management
  • Evaluate the project portfolio and allow improvements in reviewing projects.
  • No exams! and Looks good on your CV

Course Content

Day 1 – Session 1

 

Day 1 – Session 2

Projects in context

 

Development of the Business Case & Benefits Review Plan

Introduction of PRINCE2 integrated elements

 

Initiating a Project

Project roles and responsibilities

 

Setting up Project Governance

Stakeholder management

 

Project Controls

Starting Up a Project

 

 

Day 2 – Session 1

 

Day 2 – Session 2

Planning

 

Monitoring and controlling work

Project decision making

 

Ensuring quality outputs

Managing risk

 

Closing a Project

Managing change

 

Post Project Reviews

 

Management Skills Course

This Management  Skills training course not only provides an understanding of the techniques required for effective supervision but has been designed to give delegates the confidence to use those techniques. The  training course is suitable for any person who has responsibility for managing a number of people at a functional level within an organisation.

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What you will learn

At the conclusion of this course delegates will be able to:

Define their roles and responsibilities as a first line manager

Evaluate their own preferred leadership style and learn how to modify it across a range of everyday work situations

Identify with the knowledge, skills and appropriate leadership behaviors required for effective supervision

Understand what causes motivation and how to develop it within a team Determine how and when to delegate

Understand and practice effective communication at team and individual level

Course Content

The basic supervisory skills training course covers the following topics:

Supervisory roles & responsibilities
Basic employment law update
Leadership styles and their impact
Practical exercise & developing your coaching style
How to be in charge
How to improve performance, team & individual
Setting objectives exercise
How to communicate & motivate
The motivators exercise
Management vs leadership
How to deal with difficult staff – discipline & control case studies
Milestones & evaluation

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Change Management Course

What is certain is that change is constant. It is sometimes the sheer speed of change which individuals and teams find difficult to come to terms with. This practical change management training course is intended to equip participants with the tools and techniques necessary to ensure change is introduced effectively and at a pace their organisation can absorb seamlessly

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Course outline

At the conclusion of this course delegates will be able to:

Understand the nature and different types of change
Understand how change impacts on teams and individuals
Understand and apply different approaches to achieving change
Be better able to plan for change
Understand how to move staff through the 7 stages of change
Create strategies for overcoming resistance to change

The change management training course covers the following topics:

Understanding the forces for change
Innovators & laggards
Effective communication strategies
Practical exercise – 7 stages of change
Planning for change
Practical exercise – action list for change
Key implications of change management
Practical exercise – implications for change
Avoiding and managing resistance
Practical your own attitude exercise
Action planning for your own change
Milestones & evaluation

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Effective Management Course

A  practical management training course designed for management and employees. The content has been tailored to develop the management potential of both new and semi-experienced managers by demonstrating how best to achieve optimal results through the efforts of their team.

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Course Outline

The importance of Planning
A structured approach to decision making
How to maximise the use of time in the workplace
How to resolve conflict and grievance situations
The elements required to build an effective, motivated team
The best way to implement change
Effective communication
The importance of staff development and appraisal systems
The use of Key Performance Indicators in a work environment

Course Content

The Effective Management Training Course covers the following topics:

Managing the transition from team member to team leader
The Management Planning process
The Task Execution Cycle- PDCA
How to make objective decisions
Time

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Team Building Course

Team building has always been a primary skill required by effective leaders and managers. This training course looks at developing team building skills in order to create empowered teams to achieve participant’s  business objectives.

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Course Outline

At the conclusion of this course delegates will be able to:

Use group and team dynamics to increase team effectiveness
Develop and enhance their own team leader abilities
Undertake pro-active teambuilding activities
Understand ways of improving team communication and performance

Course Content

The team building training course covers:

The role of the team leader
The 3 circles exercise
Balancing the team
Team dynamics & motivation
Case study – the motivators
The stages of team development
Team role profiling
Feedback on team roles
Practical Team maintenance exercise
Understanding Group processes
Creative team problem solving
Planning for change

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Team Leader Course

Often individuals are expected to take on this new role with limited training and without fully understanding the problems this change can bring to the existing group dynamic. This unique team leader practical training course has been designed using the experiences of line managers and team leaders and it represents a summary of the tips and techniques they have used to ease seamlessly into a line management role.

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Course Outline

At the conclusion of the course each delegate will be able to:

Perform team leading duties with increased confidence
Have access to a portfolio of tips, techniques and methodologies used to create an effective team
Project themselves as an effective leader
Understand how to gain acceptance of their new position from their own peer group

Course Content

The Team Leader training course covers the following Top 10 Tips to gain acceptance as the team leader:

Effective Communication – Horizontal & Vertical, written, verbal and overt
Using the group dynamic and internal politics to your advantage
Understanding the 360 – Mirror Principle
Learning when and how to Delegate- Using the full resources of the team
Managing your time effectively – Identifying priorities, managing meetings and monitoring progress
Team Building – Setting Goals & Objectives (MBO)
Positive Re-enforcement – MBWA, Bumble Bee Principle, Helicopter Principle
Getting the basics right in disciplinary and grievance situations
Learning how to motivate others

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Leadership Skills

Our  leadership training course has been designed to develop the leadership skills of individuals ranging from team leaders through to middle managers. This course involves the development of practical leadership skills.

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Course Outline

At the conclusion of the course each delegate will understand:

Proven successful leadership traits
Their own strengths and weaknesses
A leadership style most appropriate to their own personality
The importance of coaching, mentoring and delegation
Team Building Skills
How to communicate and listen effectively

Course Content

The Leadership Training Course covers the following topics:
Definitions (Leadership v Management)
Behavioural Traits
Review of styles & approaches
Practical exercises to identify delegate styles
Leadership Techniques & Principles
Activity Based Leadership
Practising Delegation
Gaining acceptance of change
Is charisma important?
Management by Objectives
Management by Wandering Around (MBWA)
Effective Communication
Team Building
The importance of Key Performance Indicators (KPIs)
Creation of a personal development plan to develop each delegates potential
Elements of the course content require the delegates to participate in interactive role play

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Human Resources for Managers

Suitable for managers who have people management responsibilities, this course provides a practical overview of the legislative framework affecting the management of people across a variety of contexts such as recruitment and selection, performance appraisal, discipline & grievance and termination of employment.

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This course will provide participants with an understanding of the sources of change which are leading to the transformation of such roles’ to identify the new skills and competencies required for the ‘learning consultant’ affected by these changes; to provide knowledge that will enable individual to develop skills both in supporting the learning process and performance management in organisation; and to provide knowledge that enables participants, as a practitioner or policy maker, to evaluate the nature of performance, workplace learning and skills debates at the national and international level.

Course outline:

Human Resource Management
Resourcing
Performance
Development
Employee Relations
Cross-Functional Issues
Human Resource Strategy and Management

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

Strategic Human Resource Management

The course looks at the complex issues involved and the fundamental skills necessary for successful people management and its effect on the business as whole. Together with the key management skills of motivation, assertiveness, team development, conflict handling, delegation and feedback, the course covers time management (to make optimum use of available time) and effective communication skills.

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Strategic HRM and Business Strategy

A good business strategy, one which is likely to succeed, is informed by people factors. One of the driving factors behind the evaluation and reporting of human capital data is the need for better information to feed into the business strategy formulation process.

In the majority of organisations people are now the biggest asset. The knowledge, skills and abilities have to be deployed and used to the maximum effect if the organisation is to create value. The intangible value of an organisation which lies in the people it employs is gaining recognition by accountants and investors, and it is generally now accepted that this has implications for long term sustained performance.

HRM in an economic downturn

Economic conditions provide the background to the everyday business of HR. What happens in the macro economy, or in individual product markets, ultimately determines how many staff organisations need to recruit, retain and develop in order to meet customer demand. Organisations in turn buy the staff they need in the labour market – how many staff they are able to buy, and at what cost, depending mainly on how many people are available and willing to work.

For further details, please contact us on: +44(0)1689825777
or by e mail: contact@europe-link.co.uk

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